1. Shipping Costs
$15 shipping on all Canadian & US orders during Covid-19. Montreal/Laval/North Shore orders over $40 will be delivered free of charge. $35 shipping for international orders.
All prices listed on the site are in $CAD.
2. Delivery Locations
Ivy's Locker has partnered with Canada Post in order to reach every customer in every country. We can also ship with Fed Ex, UPS, USPS & Purolator to guarantee that every country in the world can enjoy our toys! Our warehouse is located in Montreal, Quebec, Canada and this is where our items are shipped from.
3. Delivery Time
Your order is important to us and we know when something is ordered, no one wants to wait on delivery. During Covid times, we are shipping twice weekly. No order should wait more than 5 business days to ship. We make every effort to fulfill your order as soon as possible and as your order goes through the different processes, we keep you updated by email until your order is received. You will receive your order within 10 business days of it being placed. Usually faster.
Tracking Numbers are provided as soon as the package is shipped.
4. Damaged Items in Transport
If there is any damage to your order on delivery, contact us immediately upon receipt at 514-467-8592.